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Nationwide Telecom Reform: Affordable Internet Driving Digital Inclusion in Guyana

The Government of Guyana has made significant strides in transforming the telecommunications landscape, fulfilling a major promise to make internet and data services more affordable and accessible to all. Through telecoms liberalization and the removal of Value Added Tax (VAT) on data, citizens across the country are now experiencing improved digital access and reduced costs—unlocking a new era of opportunity.

In October 2020, the Government officially liberalized the telecommunications sector, ending a long-standing monopoly and opening the market to competition. According to the Department of Public Information (DPI), this move enabled multiple service providers to operate freely, encouraging investment in infrastructure and enhancing consumer choice. With liberalization, providers such as GTT and Digicel began upgrading their services and expanding network coverage, especially in underserved regions.

Concurrently, the administration removed VAT on data services, easing a key financial burden on households and small businesses. The 2020 Emergency Budget, presented by the Senior Minister in the Office of the President with Responsibility for Finance, outlined the removal of VAT on electricity, water, and data as part of a broader effort to reduce the cost of living and stimulate economic activity.

The impact of these reforms has been substantial. Minister within the Office of the Prime Minister with Responsibility for Public Affairs, stated in a 2023 press briefing (reported by Guyana Chronicle) that “the liberalization of the telecommunications sector, coupled with tax reforms, has empowered more Guyanese to get online, study, do business, and communicate at a lower cost.”

Beyond affordability, these reforms have driven digital inclusion. Students, remote workers, small business owners, and content creators have gained increased access to tools and platforms previously out of reach. In a time when digital connectivity underpins economic growth, education, and healthcare delivery, Guyana’s telecom reform represents a major step forward.

As noted in the Ministry of Finance Budget 2024, the Government continues to invest in ICT hubs in hinterland communities and expand broadband infrastructure nationwide. This effort ensures that rural and Indigenous communities are not left behind in the digital transformation.

This is not just about cheaper internet—it is about creating a connected Guyana, where opportunity is accessible to all. The reform marks a profound shift toward digital equity and national development.

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